Frequently Asked Questions

Men's Designer Jewelry | Women's Designer Jewelry | Unisex Designer Jewelry


Care and Cleaning My B Fly Jewelry

How do I care and clean my B Fly jewelry? Your B Fly jewelry is well made and well designed. Over the years we have evolved and select materials that are durable and are easy to care for and clean. Our Stainless Steel designed items are hypoallergenic, easy to clean and will resist tarnishing.

Although you will spend more in the upfront cost, we prefer that you select our B Fly Stainless Steel designs to ensure a long-lasting piece that is easy to care and clean.

Stretch/Stretchy Bracelets and Necklaces

Stretchy/stretch bracelets are the easiests simplest bracelets and necklaces to put on. The trade off is they inherently require maintenance and routine care to keep them that way.

Care: NEVER sleep in your B FLy jewelry. Put on after you have put on any perfumes, lotions, makeup, etc.

Store in a clean dry place, preferabley covered and padded. Store loosely fastened or loose.

Cleaning: Wipe with a soft try cloth. Do not use any cleaning agents or solutions. You can polish with a jewelry cleaning cloth.

Sizing: Make sure your bracelet/necklace is the correct size, over stretching will cause the bracelet to loose elasticity. Note: You'll need to have your jewelry item restrung every 12-18mos to prevent it from breaking.

Clasp and Lobster Clasp Bracelets and Necklaces

Clasp or fastening jewelry will provide the most durable and long lasting jewelry.

Care: NEVER sleep in your B FLy jewelry. Put it on after you have applied lotions, oils, make up, etc.

Store: Store your B Fly jewelry in a clean dry place, preferabley covered and padded. Store loosely fastened or loose.

Cleaning: Wipe with a soft try cloth. Do not use any cleaning agents or solutions. You can polish with a jewelry cleaning cloth.

Returns

What is your return policy? Your B Fly jewelry is well made and well designed. If you find that your jewelry does not meet your expectation, we will allow return of any unworn B Fly within 30 days of receipt of the item. Please contact us to the Return Authorization number (RMA). Note: Custom designed pieces require your approval prior to proceeding to production and cannot be returned.

Warranty

What is the 3 Year B Fly Warranty? It is a warranty that is included with all of the items we make. We will repair or resize our products if needed within 3 years from the date purchased from us. Simply contact us with your request and we will repair or resize your B Fly item. After 3 years we will still resize or repair your item if needed, just contact our customer service team and pay the repair fee cost. Your item is well made and tested to ensure it will last for years and years to come.

Gift Certificate

Can I return my Gift Certificate? No. B Fly Gift Certificates cannot be returned or exchanged for cash value.


Contact Us

B Fly LLC
9018 Fort St
Omaha, NE, US
P: (402) 915-3553

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Testimonials

  • B Fly
    ...Customer AL (verified)

    "Made from the highest quality materials, very durable. Each design is one of a kind, very unique. Each piece carries a no hassle three-year craftsmanship warranty. Quality that no one can touch and attention to detail that is unmatched. I am Fly"--- Customer since 2015

  • Generic placeholder image
    ...Customer LR (verified)

    "Awesome owner, reasonable prices on beautiful jewelry, bracelets, necklaces and earrings and repairs- beautiful designs and colors . Repairs are excellent -timely ! *Gorgeous designs for special occasions, weddings, birthdays and Greeks Founder's Day etc. I am very pleased with service rendered! Thank you !!" ---Customer since 2012

About Us

We are your go to designer for high quality unique jewelry handmade and designed in the USA. We design for both men and women. We've been repairing and designing jewelry for more than 14 years.

We set ourselves apart with unique designs, warranty and customer centric focus. Whether you purchase from our online store or from our physical store, you'll want to return again and again for another piece designed especially for you.

Our team also provides high quality and excellence service for our wholesale, large volume customers and corporate gifting customers. We guide you through the concept design to delivery. You can count on our responsive team to supply your speciality boutique or members/customer with a well made memorable product.


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